Thursday’s AI Report

• 1. ⚖️ Reddit sues Perplexity
• 2. 📈 Launch and scale your startup with Framer
• 3. ☎️ How AI cut daily healthcare calls by 40%
• 4. ✍️ Achieve high-quality copy with Orbit Flows 
• 5. 🚗 GM plans eyes-off driving for 2028
• 6. 📲 Snapchat opens its AI Lens to all U.S. users

Read Time: 5 minutes

What to Ask Before Hiring an AI Bias Auditor

Partner Column exclusively available in this edition of The AI Report
By Karen Odash — Labor and Employment Attorney at Fisher Phillips

Reddit sues Perplexity

🚨 Our Report 

Reddit has filed a lawsuit against Perplexity and three data-scraping companies, alleging they circumvented Reddit's protections to steal content for training AI models without paying licensing fees, while Reddit maintains paid partnerships with competitors like OpenAI and Google.

🔓 Key Points

• Reddit says Perplexity increased its citations of Reddit content after receiving a cease-and-desist letter in May 2024, while promising to respect Reddit's data protections and denying use of Reddit content for AI training.

• The lawsuit alleges that Perplexity works with data-scraping services (SerpApi, Oxylabs, and AWMProxy) that bypass Reddit's direct protections by extracting Reddit content from Google search results.

• Reddit describes the defendants as part of an "industrial-scale data laundering economy" where scrapers steal protected content and sell it to AI companies that refuse to enter legitimate licensing agreements.

🔐 Relevance 

This case signals the growing battle over AI training data as companies like Reddit monetize their user-generated content through licensing deals. For AI companies, it marks a shift where scraping workarounds may face consequences, potentially forcing more expensive direct licensing arrangements with content platforms.

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How voice AI cut daily healthcare calls by 40%

• A US care network with 16 clinics providing walk-in care faced overwhelming contact volumes, leaving high wait times.

• The issue stemmed from manual dial handling and an inflexible IVR system that couldn’t scale or integrate with digital channels.

• They adopted LivePerson’s Voice bot AI, redirecting callers to SMS messaging and automated FAQs for faster responses that pressure.

• The result: daily conversations dropped from 543 to 334, answer percentages rose to 80%, and staff stress levels decreased significantly.

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• General Motors will integrate conversational AI with Google Gemini into its vehicles starting next year, with a longer-term plan to introduce its own custom-built AI.

• These features will be supported by a centralized computing platform, also set for a 2028 debut. The system promises to deliver 35 times more AI execution and unites every major vehicle system on a single core.

• This serves as GM's strategic pivot from traditional manufacturing to a model where cars function as intelligent assistants. This move positions its vehicles to evolve into software-defined platforms.

• Snapchat has made its “Imagine Lens” for all users in the U.S., its first open prompt AI image-generation tool available beyond paid tiers. The feature lets users type prompts to instantly generate edits.

• The move follows AI video tools from Meta and OpenAI, showing Snap’s effort to keep pace with rivals competing for younger audiences drawn to generative media. 

• By opening entry, Snap aims to boost engagement and ad-driven activity through wider use of AI features, as social platforms race to integrate generative tools into their ecosystems.

MORE NEWS

• Amazon sees faster delivery speeds with AI eye-glasses

• Meta axes 600 from the AI unit as Wang cements leadership

• Students develop robotic prosthetics using AI

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