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TOGETHER WITH ARTISAN
Ava monitors leads for buying intent and launches multi-channel outreach within minutes. You get leads delivered to your inbox on autopilot while Ava does all the grunt work.
She's able to:
Prospect from her database of 300M+ contacts
Enrich leads from any publicly available information
Runs dozens of continuous experiments to optimize conversion rates
Find leads using live intent signals (fundraises, job posts, website visitor de-anonymization, etc.)
Import HubSpot lists / Salesforce views in one click
Execute multi-channel outreach + deliverability management
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Latest in AI
Yelp is giving its AI Assistant chatbot a major upgrade, positioning it at "the center of the app experience" with the ability to answer questions, make recommendations, and handle bookings in a single conversation. The chatbot, which debuted in 2024 as a tool for hiring service professionals, will now span every category on Yelp through a new dedicated "Assistant" tab.
The update includes app integrations that let users order takeout through DoorDash or Grubhub, request quotes from local service providers, and book appointments via Zocdoc and Vagaro.
Yelp's chief product officer, Craig Saldanha, described the update as the company's "most significant AI product evolution yet," noting it marks the beginning of a "more conversational, personalized and action-oriented" experience.
Support for Yelp Waitlist is "coming soon," along with Calendly integration for appointment scheduling, suggesting continued expansion of the platform's transactional capabilities beyond discovery.
This move reflects a broader industry trend of consumer platforms turning AI assistants into functional agents that can take action, not just answer questions. For business leaders, Yelp's pivot points to growing competition in AI-powered local commerce. The platform is betting that users will prefer a single conversational interface over jumping between apps. If adoption grows, expect competing platforms to accelerate their own AI-booking capabilities.
THE BUSINESS BRIEFING: OPERATIONS & IT (powered by Upscaile)
TechFlow Solutions (280-employee SaaS company) was burning $44,800/month on outsourced IT support that averaged 4.2-hour resolution times and only operated business hours. They deployed HelpBot across all 320 endpoints to automate Tier 1 and Tier 2 tickets, built a self-service knowledge base, and moved to 24/7 AI-powered support.
Tool used: HelpBot -- AI helpdesk that automates ticket resolution and builds knowledge bases from past tickets.
Result: Resolution time dropped from 4.2 hours to 18 minutes. IT costs cut 40% ($249,600 annual savings). New hire onboarding went from 15-20 tickets in week one to 2.
The lesson: Repetitive Tier 1 tasks (password resets, VPN issues, provisioning) are where AI saves the most time and money. TechFlow's 62% of tickets that were password-related now resolve instantly without human intervention.
Steal this: Audit your IT ticket queue this week. Flag every password reset, access request, and VPN issue from the last 30 days. If that category hits 40%+ of total volume, you have a clear automation target.
TOGETHER WITH GRAMMARLY
AI can help you write faster, but it doesn’t always sound like you. Generic outputs can feel impersonal, especially in high-stakes communication.
Grammarly helps you shape AI-generated text into writing that’s clear, natural, and aligned with your voice.
● Turn AI drafts into polished, human-sounding writing in seconds
● Get real-time feedback on tone so your message lands as intended
● Strengthen clarity and professionalism across emails, docs, and more
● Spend less time editing and more time focusing on your ideas
With the right support, you can increase your output without losing what makes your communication effective.
THE POLICY CORNER
Florida Attorney General James Uthmeier subpoenaed OpenAI on Tuesday, saying prosecutors found ChatGPT "offered significant advice" to the 2025 Florida State University shooter. The suspected gunman—Phoenix Ikner, 20—allegedly asked the bot how to operate guns, where to find the most students, and how the country might react to an attack. Two people died; six were wounded. Uthmeier's office wants internal policies, training materials, executive roles, and records showing how OpenAI responded after identifying the suspect's account.
Deadline: Investigation active now. Criminal and civil charges expected soon.
Your move: If you deploy any generative AI tool with user inputs, document your threat detection and law enforcement cooperation protocols this week. Florida's theory that companies "knew or should have known" risk applies beyond OpenAI.
AI News
🎨 ChatGPT's Images 2.0 nails text rendering: New model generates accurate text in menus, UI elements, and comics, without the spelling errors that plagued earlier AI image tools. FULL STORY
🏪 AI bot runs San Francisco store solo: Luna (an AI) signed a 3-year lease, hired staff, manages inventory, and handles checkout at Andon Market, with $100K and a credit card but zero human oversight. FULL STORY
🌍 Anthropic expands Mythos access to Europe: After rolling out its specialized AI model to US companies across sectors, Anthropic is reportedly preparing a European launch, with banks among the first scrambling for access. FULL STORY
⌨️ Meta captures employee keystrokes for AI training: The company will monitor mouse movements and keystrokes across its workforce to generate training data for AI models, raising fresh privacy questions in enterprise AI deployment. FULL STORY
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The Money: AI's physics pivot draws serious capital
Two of this week's largest AI deals bypassed chatbots entirely. Jeff Bezos's five-month-old startup, Project Prometheus, is closing a $10B round at a $38B valuation despite zero revenue or published research. Amazon doubled down with $5B into Anthropic, securing $100B in AWS commitments. Both bets target AI that understands physical reality, not just text patterns.
Deals to know:
Project Prometheus (Series B, $10B) -- Building AI systems that learn physics laws for manufacturing, aerospace, and logistics. Planning $100B+ fund to acquire industrial companies and feed operational data back into models. Investors: BlackRock, JPMorgan
Anthropic (Strategic Investment, $5B) -- Amazon's total stake now $13B. Anthropic commits $100B AWS spend over 10 years for 5 GW compute capacity on Trainium2-4 chips. Secures option to buy future Amazon chip capacity. Investors: Amazon
Signal: Institutional capital is rotating from language models to systems that operate in the physical world. Manufacturing, supply chain, and industrial automation are now serious AI application layers, not experimental adjacencies.
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Until next time, Arturo and Liam.
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