Afiniti

Afiniti delivers AI-driven customer experience solutions to enhance interactions and boost business performance.

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Customer Support
Enterprise Custom
Overview
ABOUT

Founded in 2019 or earlier, Afiniti specializes in Customer Experience Artificial Intelligence (CX AI) solutions designed to elevate business performance for large organizations. By leveraging AI, data, and cloud technologies, Afiniti enhances customer interactions through personalized experiences. Their offerings, such as eXperienceAIā„¢ and Afiniti Insideā„¢, enable businesses to transform their customer engagement strategies and integrate predictive capabilities into partner platforms, ensuring a tailored approach to customer service.

USE CASE

Customer Support

KEY FEATURES
  • eXperienceAIā„¢ for tailored customer engagement
  • Afiniti Insideā„¢ for seamless CX AI integration
  • AI-powered enhancement of customer interactions
  • Commitment to responsible AI with focus on accountability and transparency
  • Compliance with data protection and fairness standards
Pricing
Enterprise Custom
Enterprise Custom
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