Balto AI

Balto AI offers cutting-edge Contact Center AI software aimed at accelerating the resolution of customer inquiries. This solution includes a range of functionalities such as agent support, automated quality assurance, valuable business insights, coaching capabilities, and call summarization. By integrating seamlessly with various CRM platforms and telephony systems, Balto AI ensures that agents have immediate access to essential customer information, significantly improving call management. The platform aids agents with real-time prompts, compliance checklists, and coaching notifications during interactions, promoting adherence to scripts and effective objection handling.

Customer Support