Imagine

Balto AI

Contact Center AI software for agent guidance, QA, insights, and coaching.

The AI REPORT pick
Automation
Customer Support
Contact for Pricing
Overview
ABOUT

Balto AI is a Contact Center AI software designed to help solve customer problems faster. It offers features like agent guidance, automated QA, business insights, coaching, call summarization, and more. Balto AI integrates with various CRMs and phone systems to provide seamless access to customer data and enhance call management. It assists agents by providing dynamic prompts, compliance checklists, and coaching alerts during customer interactions, ensuring they adhere to scripts and handle objections efficiently.

USE CASE

Customer Support

KEY FEATURES

Agent Guidance; Automated QA; Business Insights; Coaching; Call Summarization; Compliance Monitoring

Meta
Contact for Pricing
Enterprise Custom
β†’ Go to Pricing Page
Startup (1–10)
United States

The AI REPORT Picks

Every week, our team highlights tools solving real business problemsβ€”here’s a quick peek.

See All Top AI Tool

Want Weekly AI Insights?