ChainFuse

AI-driven tool for evaluating customer interactions and spotting growth opportunities.

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The AI REPORT pick
Data
Customer Support
Subscription
Overview
ABOUT

ChainFuse is an innovative Voice-of-the-Customer platform founded in 2021 that harnesses artificial intelligence to dissect unstructured conversational data. This tool reveals crucial insights from public data sources within your community, aiming to spotlight business opportunities and enhance customer success. ChainFuse integrates disparate customer data from platforms like Discord, Slack, and Twitter, creating a centralized source for customer experience (CX) insights. Utilizing advanced multi-model AI, it delivers comprehensive 5-Dimensional Sentiment analysis and identifies recurring issues effectively.

USE CASE

Customer Support

KEY FEATURES
  • AI-driven analysis of conversational data
  • Integration of disparate customer information
  • Instant monitoring of customer feedback
  • 5-Dimensional Sentiment analysis
  • Detection of recurring issues and topics
Pricing
Subscription
$1,000+/month
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