Cresta

AI-driven platform enhancing contact centers for improved customer experience and revenue.

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Customer Support
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Overview
ABOUT

Cresta merges artificial intelligence with human expertise to revolutionize contact center operations, leading to cost savings, enhanced customer experiences, and increased revenue. This cohesive platform supports both AI and human agents, offering features such as self-service options, live coaching, and insights following customer interactions. By leveraging AI, Cresta enables teams to harness knowledge effectively, ensuring that every customer engagement is impactful.

USE CASE

Customer Support

KEY FEATURES
  • Automated customer interaction through AI agents
  • Real-time support with Agent Assist
  • Performance insights via Conversation Intelligence
Pricing
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