Imagine

Forethought

AI platform automating support ticket lifecycle, lowering costs and improving customer service.

The AI REPORT pick
Automation
Customer Support
Enterprise Custom
Overview
ABOUT

Forethought's AI platform automates and optimizes the entire support ticket lifecycle, lowering support costs while providing top-tier service in every customer interaction. It offers a multi-agent CX automation system with AI agents that fully resolve issues, assist agents, and surface insights. Forethought helps enterprise support teams deliver faster resolutions, empower agents, and create exceptional customer experiences.

USE CASE

Customer Support

KEY FEATURES

Multi-Agent CX Automation System; Agentic AI for end-to-end issue resolution; AI-Surfaced Insights for knowledge gap detection; Omnichannel AI Agent for resolving customer issues across channels; Smarter Ticket Classification for efficient ticket routing; Agentic AI Copilot to empower human agents

Meta
Enterprise Custom
Enterprise Custom
β†’ Go to Pricing Page
Enterprise (250+)
United States

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