HumanLayer

API/SDK for AI agents facilitating human interaction for support and approvals.

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The AI REPORT pick
Agents
Customer Support
Subscription
Overview
ABOUT

HumanLayer offers an API and SDK designed for AI agents to reach out to humans for assistance, feedback, and necessary approvals. This platform enhances AI capabilities by integrating human-in-the-loop features, allowing developers to build agents that operate like genuine team members. It supports multiple communication channels, including Slack, Email, and Discord, and seamlessly integrates with leading orchestration frameworks and large language models (LLMs).

USE CASE

Customer Support

KEY FEATURES
  • Human Approval Required for Function Calls
  • Multi-Channel Communication (Slack, Email, Discord)
  • Sophisticated Approval Workflows with Escalation and Timeout Options
  • Human as Tool Functionality (hl.human_as_tool())
  • Detailed Approval Routing
Pricing
Subscription
$20–$40