Kayako

AI-driven help desk solution streamlining support tickets and boosting agent productivity.

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The AI REPORT pick
Agents
Customer Support
Subscription
Overview
ABOUT

Kayako serves as an AI-driven help desk and customer support solution that automates the handling of repetitive support tickets. This allows support agents to concentrate on more impactful tasks, thereby enhancing overall productivity. Key features include a collaborative inbox, comprehensive ticketing software, an internal help desk, and compatibility with platforms such as Zendesk and Freshdesk. By leveraging intelligent learning from past interactions, Kayako continuously improves its efficiency and user experience.

USE CASE

Customer Support

KEY FEATURES
  • AI-driven automation for repetitive ticket management
  • Smooth integration with current support platforms
  • Adaptive learning from user interactions
  • Collaborative inbox and ticketing capabilities
  • Self-service knowledge base and teamwork tools
Pricing
Subscription
Over $40
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