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Multichannel customer care platform with AI chatbots for efficient customer communication and sales.
NovaTalks is a multichannel customer care platform that allows companies to connect with customers through messengers. It offers a single shared inbox with AI chatbots to automate conversations, improve support team efficiency, and boost sales. The platform supports various channels like Viber, Instagram, WhatsApp, Facebook Messenger, Telegram, Apple Messages for Business, Twitter, Line, and Web online-chat. It provides features like personalized chatbots, data storage and reporting, Big Data Text Analytics, integrated IVR, quality assessment, and client portfolio management.
Customer Support
Omnichannel platform; AI chatbots for automation; Single shared inbox; Big Data Text Analytics; Quality Reviews; Data Reporting; Client portfolio management
Every week, our team highlights tools solving real business problemsβhereβs a quick peek.
π Stay ahead with AI and receive:
β
Access our Free Community and join 400K+ professionals learning AI
β
35% Discount for ChatNode
π Stay ahead with AI and receive:
β
Access our Free Community and join 400K+ professionals learning AI
β 35% Discount for ChatNode