Imagine

NovaTalks

Multichannel customer care platform with AI chatbots for efficient customer communication and sales.

The AI REPORT pick
Chatbots
Customer Support
Subscription (monthly/yearly)
Overview
ABOUT

NovaTalks is a multichannel customer care platform that allows companies to connect with customers through messengers. It offers a single shared inbox with AI chatbots to automate conversations, improve support team efficiency, and boost sales. The platform supports various channels like Viber, Instagram, WhatsApp, Facebook Messenger, Telegram, Apple Messages for Business, Twitter, Line, and Web online-chat. It provides features like personalized chatbots, data storage and reporting, Big Data Text Analytics, integrated IVR, quality assessment, and client portfolio management.

USE CASE

Customer Support

KEY FEATURES

Omnichannel platform; AI chatbots for automation; Single shared inbox; Big Data Text Analytics; Quality Reviews; Data Reporting; Client portfolio management

Meta
Subscription (monthly/yearly)
Over $40
β†’ Go to Pricing Page
Startup (1–10)
United States

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