TheLoops

AI-driven CX operations platform for immediate insights and enhanced support productivity.

The AI REPORT pick
Data
Customer Support
Contact for Pricing
Overview
ABOUT

TheLoops serves as a cutting-edge CX operations platform that leverages artificial intelligence to equip Customer Support and Success leaders with real-time insights into customer interactions, agent performance, and product metrics. This tool enables users to quickly assess revenue health and understand customer behaviors without the requirement of a dedicated data team. The platform features AI Agents designed for customer experience, offering capabilities such as quality monitoring, voice of customer evaluation, and immediate troubleshooting solutions.

USE CASE

Customer Support

KEY FEATURES
  • AI Agent Copilot
  • Automated tagging and smart routing
  • Escalation prediction
  • Proactive backlog management
  • Support quality assurance
Pricing
Contact for Pricing
Enterprise Custom
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