Imagine

Unthread

Unthread scales support on Slack with AI, tracking conversations and prioritizing tickets.

The AI REPORT pick
Automation
Customer Support
Subscription (monthly/yearly)
Overview
ABOUT

Unthread helps companies to scale up support on Slack. It automatically tracks new conversations, tags & prioritizes them, and can generate or suggest responses with AI. Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs. It also supports shared email inbox and live in-app chat.

USE CASE

Customer Support

KEY FEATURES

AI-Powered Support; Slack Channel Support; Shared Email Inbox; Live In-app Chat; Conversation Tracking; Dynamic Message Assignment; SLA and Response Analytics; Integrations & API Access

Meta
Subscription (monthly/yearly)
$20–$40
β†’ Go to Pricing Page
Startup (1–10)
United States

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