Userscom

AI-driven ticketing solution enhancing customer support efficiency and productivity.

The AI REPORT pick
Other
Customer Support
Freemium
Overview
ABOUT

Userscom is an intuitive AI-driven ticketing platform launched in 2021, aimed at enhancing the productivity of customer support teams. It streamlines the process by converting actionable tickets into organized to-do lists and presents them in a user-friendly interface. With its cost-effective features, including a free plan, Userscom is designed to help businesses convert visitors into loyal customers. The software promotes a clutter-free environment that facilitates effective customer engagement, allowing support teams to respond to inquiries three times faster and save up to four hours each day.

USE CASE

Customer Support

KEY FEATURES
  • AI-driven ticket categorization and management
  • Automated task list generation
  • AI-supported response drafting
  • Kanban-style ticket organization
  • Instant customer insights
Pricing
Freemium
Free only
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