Viqal

Viqal serves as an AI Virtual Concierge tailored for hotels, hostels, and holiday parks, streamlining guest interactions through WhatsApp from arrival to departure. By integrating seamlessly with the hotel's property management system (PMS), it automates responses to inquiries, manages booking modifications, personalizes upselling opportunities, and gathers feedback after stays. Viqal's goal is to boost upsell revenue, reduce staff workload, and enhance the guest experience.

Customer Support