fiXit

fiXit is an AI-powered platform that analyzes customer interactions to identify ways to increase revenue and reduce costs. It's an AI-based product that helps in call auditing, transforming conversations into customer insights, revenue growth, and compliance wins. fiXit offers features like conversation analysis in 250+ languages, real-time agent guidance, and automation to streamline processes.

Customer Support

AI-powered call auditing; Conversation analysis in 250+ languages; Real-time agent guidance; Process automation; Sentiment Analysis; Intent Detection; Topic Detection