An AI meeting assistant joins your calls, records them, writes a transcript and sends a summary with action items. Most can now search across past meetings and send notes to your CRM or project tool.
This guide compares the main options for teams on price, free plans, platforms and limits, using each vendor's own pages. If your company already pays for Microsoft 365 or Zoom, check what you already have before you buy something new.
Quick picks by need
- Lowest paid price: Otter.ai. Pro is $8.33 per user per month billed annually. The free plan stops each conversation at 30 minutes.
- Free plan with unlimited recording: Fathom. Recordings, transcripts and storage are unlimited on the free plan, with advanced summaries for 5 calls a month.
- Notes plus automated follow-up workflows: MeetGeek. Free plan with 3 hours of transcription a month; Pro is $9.99 per user per month billed annually.
- Sales teams that want CRM updates and coaching: Claap. CRM sync with HubSpot, Salesforce, Attio and Pipedrive comes with the Business plan, $60 per license per month billed yearly.
- Data hosted in the EU: tl;dv. tl;dv offers EU data hosting and a free plan with unlimited recordings.
- Your company already pays for Zoom: Zoom Workplace AI (AI Companion). Meeting summaries are built into paid Zoom Workplace plans; even the free plan covers 3 meetings a month.
- Your company meets in Microsoft Teams: Microsoft Teams Premium and Copilot. AI meeting recaps need Teams Premium ($10 per user per month, paid yearly) or a Copilot license.
What people like you use
Two meeting assistants were options in our benchmark quiz. Among the 13,283 professionals who named the AI tools they use: Source: AI at Work Benchmark.
- Otter: used by 3.7% of people who named their tools
- Fireflies: used by 1.2% of people who named their tools
Side by side
| Tool | Best for | Free plan | Starting paid price | Meeting platforms |
|---|---|---|---|---|
| Claap | Sales teams: CRM updates and coaching | Yes: 10 videos per user, 300 minutes total | $32 per license per month, billed yearly | Zoom, Google Meet, Teams, dialers, in-person |
| Fathom | Free recording; sales CRM sync | Yes: unlimited recording; advanced summaries for 5 calls a month | $15 per user per month (Team, 2-user minimum; billing label unclear) | Zoom, Google Meet, Teams, Slack huddles, in-person (iOS) |
| Fireflies.ai | Auto-join notetaker, 100+ languages | Yes: 400 minutes of storage per team | $10 per seat per month, billed annually | Zoom, Google Meet, Teams and more |
| MeetGeek | Notes plus automated workflows | Yes: 3 hours of transcription a month | $9.99 per user per month, billed annually | Zoom, Google Meet, Teams (bot or bot-free) |
| Microsoft Teams Premium and Copilot | Organizations meeting in Teams | No (one-month Teams Premium trial) | $10.00 user/month, paid yearly (Teams Premium add-on) | Microsoft Teams meetings and calls |
| Otter.ai | Low-cost transcripts and summaries | Yes: 300 minutes a month, 30 minutes per conversation | $8.33 per user per month, billed annually | Zoom, Google Meet, Teams |
| Read AI | Summaries plus meeting metrics | Yes: 5 meetings a month, 1 hour each | $15 per user per month, billed annually | Zoom, Google Meet, Teams |
| tl;dv | EU data hosting, multi-meeting AI | Yes: unlimited recording; AI notes for 10 meetings | $18 per seat per month, billed annually | Zoom, Google Meet, Teams |
| Zoom Workplace AI (AI Companion) | Teams already on paid Zoom | Yes (Workplace Basic): summaries for 3 meetings a month | Included with paid Zoom Workplace (from $14.16 per user per month); My Notes standalone from $8.33 | Zoom; Teams, Google Meet and in-person through My Notes |
The tools
Claap
Best for: Sales and revenue teams that want call recording tied to CRM updates, deal insights and coaching.
Claap records video calls, phone calls and in-person meetings, then turns them into transcripts, AI summaries, CRM fields and call scores. It can send a bot to Zoom, Google Meet or Teams, or record without a bot through its Chrome extension or desktop app. Business and Enterprise plans add CRM auto-complete, deal insights and AI coaching.
Pricing
- Basic: $0 per license per month. 10 videos per user, 300 minutes total, 3 uploads total, 3-month storage, up to 5 Basic licenses.
- Pro: $32 per license per month, billed yearly; $40 per license per month, billed monthly. Unlimited recordings, 1,000 minutes per month, 500 AI credits per month, 10 uploads per month, 2-year storage.
- Business: $60 per license per month, billed yearly; $75 per license per month, billed monthly. Unlimited recordings and recording time, 1,000 AI credits per month, 50 uploads per month, 3-year storage. Adds CRM auto-complete, deal insights, AI coaching and AI-generated emails.
- Enterprise: Custom (contact sales). Unlimited storage, SSO, SCIM, Claap API and a dedicated account manager.
Free plan: Yes, 10 videos per user, 300 minutes in total, 3 uploads in total, 3-month storage. Transcripts in 99+ languages are listed only from Pro. Free trial: Claap's sales team will open a Pro or Business trial on request (length not stated).
What it does well
- Bot or bot-free recording (Chrome extension, desktop app, mobile app for in-person meetings)
- AI summaries with custom templates on Pro and above
- CRM auto-complete, deal insights and AI-generated emails on Business
- AI coaching and call scoring
- Phone call capture through Aircall, Ringover and other dialers on Pro and above
Limits to know
- CRM integrations are listed only on Business ($60 per license per month, billed yearly) and Enterprise.
- Pro limits recording to 1,000 minutes a month, and the free Basic license stops at 10 videos per user and 300 minutes in total.
- Free Basic content is stored for only 3 months.
Works with: Google Calendar and Outlook Calendar, plus Zoom, Google Meet and Teams, on all plans. HubSpot, Salesforce, Attio, Pipedrive and Gong, plus Zapier, Make and n8n, are listed for Business and Enterprise. Slack, Notion and Linear on all plans
Languages: Transcripts in 99+ languages on Pro and above; transcript translation on Business and Enterprise
Security: GDPR and SOC 2 Type II. States it does not train on customer data. SSO (Okta) and SCIM on Enterprise
Good to know: Yearly billing is listed as 20% less than monthly. Credit cards accepted; SEPA transfer and other methods through sales
About these prices: The pricing page shows figures such as '$40 $32 $40 /license/month' next to a 'Yearly -20%' toggle, without labels. We read the lower figure as the yearly price because it is exactly 20% less
Try ClaapRead our Claap profile
Sources: claap.io/pricing, claap.io/meeting-recording-software, help.claap.io/en/articles/6517952-understanding-claap-plans-, claap.io/whats-new/update-pricing-plans
Fathom
Best for: Individuals and teams that want unlimited free recording and transcription, and sales teams that need CRM field sync and coaching scorecards.
Fathom's Notetaker joins Zoom, Google Meet and Microsoft Teams calls, records them and sends a summary with action items when the call ends. It can also capture Slack huddles and in-person meetings, and on Mac it can record without a bot. Ask Fathom searches across calls, and paid plans add CRM sync, team search and coaching metrics.
Pricing
- Free: $0. Free forever. Unlimited recordings, transcription and storage. Advanced AI summaries for the first 5 calls each month.
- Premium: $16 per user per month, billed annually; $20 per user per month, billed monthly. For individuals. Unlimited advanced summaries, AI action items, follow-up emails, Ask Fathom and a custom meeting bot.
- Team: $15 per user per month, billed annually; $19 per user per month, billed monthly (2 user minimum). Team search across calls, highlight playlists, comments, folders and keyword alerts.
- Business: $25 per user per month, billed annually; $34 per user per month, billed monthly (2 user minimum). CRM field sync, Deal View, AI scorecards and coaching metrics, custom summaries.
- Enterprise: Talk to sales. SSO and SCIM, organization-wide security controls, custom data retention and a dedicated success manager.
Free plan: Yes, unlimited recordings, transcription and storage. Advanced AI summaries only for the first 5 calls each month, and some AI features are marked limited use. CRM sync for up to 3 users per email domain. Free trial: Free trials on Premium, Team and Business; the pricing page does not give a length. Fathom's help center describes a 30-day free preview after sign-up.
What it does well
- Notetaker bot for Zoom, Google Meet and Teams; bot-free capture on Mac
- Summary and action items when the call ends
- Ask Fathom search across calls, with links to transcript moments
- CRM sync with HubSpot and Salesforce; field sync on Business
- AI scorecards and coaching metrics on Business
Limits to know
- Bot-free recording works only on Mac for now; Fathom says Windows support is on the way.
- Team and Business plans need at least 2 users.
- The free plan gives advanced AI summaries for only the first 5 calls each month.
Works with: Zoom, Google Meet, Microsoft Teams and Slack huddles. Calendar connection for auto-join. HubSpot, Salesforce and Close. Slack, Notion, Asana, Zapier and Make. Public API and MCP
Languages: Fathom's help center lists transcription in 38 languages. Its overview page says it transcribes and summarizes natively in 7 languages, with Ask Fathom translating into 29 more
Security: Fathom says it is SOC 2 Type II audited, HIPAA compliant (signed BAA) and GDPR-aligned. SSO and SCIM on Enterprise
Good to know: Every plan carries a 90-day money-back guarantee
About these prices: The pricing page shows two prices per plan (for example $19 and $15 for Team) without billing labels, next to a Monthly / Annually (save 25%+) toggle. Fathom's Read AI comparison page says Premium starts at $16 per user per month (annual), which supports reading the lower figures as annual. But Fathom's overview FAQ says Team starts at $15 per user per month billed monthly. Confirm on the live page before publishing
Visit FathomRead our Fathom profile
Sources: fathom.ai/pricing, fathom.ai/overview, fathom.ai/vs/read-ai, help.fathom.video/en/articles/5290881, help.fathom.video/en/articles/729152
Fireflies.ai
Best for: Teams that want a notetaker that auto-joins every calendar meeting, with wide language support and team-level conversation analytics.
Fireflies sends a bot that auto-joins calendar meetings on Zoom, Google Meet, Microsoft Teams and other platforms, then transcribes and summarizes them. Its AskFred assistant answers questions about meetings, and paid plans add video recording, downloads, AI Skills and unlimited integrations. Business adds conversation intelligence and team analytics, and Enterprise adds SSO, HIPAA support and private storage.
Pricing
- Free: $0. Free forever. Transcription listed as unlimited (with an asterisk), limited AI summaries, 400 minutes of storage per team, 2-hour recording limit.
- Pro: $10 per seat per month, billed annually; $18 per seat per month, billed monthly. 8,000 minutes of storage per seat, 2-hour recording limit. Adds video recording, downloads, AI Skills, Personal Assistant and unlimited integrations.
- Business: $19 per seat per month, billed annually; $29 per seat per month, billed monthly. Marked Most Popular. Unlimited storage, 3-hour recording limit. Adds Multi-language Mode, conversation intelligence, team analytics and user groups.
- Enterprise: $39 per seat per month, billed annually (annual only). Unlimited storage, 4-hour recording limit. Adds SSO and SCIM, audit logs, HIPAA, private storage, custom data retention and a rules engine.
Free plan: Yes, 400 minutes of storage per team, limited AI summaries, 2-hour recording limit, no video recording or downloads.
What it does well
- Auto-joins calendar meetings on Zoom, Google Meet and Teams
- Transcription in 100+ languages
- AskFred assistant for questions about meetings
- Conversation intelligence and team analytics on Business
- AI Skills, Voice Agents and Personal Assistant on Pro and above
Limits to know
- The free plan stores only 400 minutes per team and does not record video.
- Pro limits recordings to 2 hours per meeting; longer meetings need Business (3 hours) or Enterprise (4 hours).
- Enterprise is sold only on annual billing, and HIPAA support requires Enterprise with Private Storage.
Works with: Zoom, Google Meet, Microsoft Teams and more. The bot auto-joins calendar meetings. Unlimited integrations on Pro and above, including a CRM category; the pricing page does not name specific CRMs. API access on all plans
Languages: Transcription in 100+ languages. Multi-language Mode and auto language detection on Business and Enterprise
Security: SOC 2 Type II, GDPR and ISO 42001. HIPAA (BAA) and FERPA (DSA) on Enterprise with Private Storage. SSO and SCIM on Enterprise
Good to know: AI credits cover AskFred queries, Soundbites and AI Skills, and the credits used vary by request
Used by 1.2% of people in our benchmark.
Sources: fireflies.ai/pricing, guide.fireflies.ai/articles/3734844560-learn-about-the-firef, fireflies.ai/blog/fireflies-pricing-which-plan-is-right-for-
MeetGeek
Best for: Small and mid-size teams that want meeting notes plus automated follow-up workflows and CRM updates, with bot or bot-free recording.
MeetGeek records Zoom, Google Meet and Microsoft Teams meetings with a bot or without one, then produces transcripts, AI summaries and searchable notes. Paid plans add AI agents and workflows, meeting templates and integrations with CRMs and work tools. The Business plan adds team spaces, team analytics and recording consent notifications.
Pricing
- Basic: Free. Free forever. 3 hours of transcription per month, 3 months of transcript storage, 1 month of audio storage, no video storage, 2-hour recording limit per meeting.
- Pro: $9.99 per user per month, billed annually; $15.99 per user per month, billed monthly. 20 hours of transcription per month, then $0.50 per extra hour. 1 year of transcript storage, 6 months of audio storage, 2-hour limit per meeting.
- Business: $17 per user per month, billed annually; $27 per user per month, billed monthly. Marked Most Popular. Unlimited transcription and transcript storage, 12 months of video storage, 3-hour limit per meeting. 14-day free trial.
- Enterprise: Custom (contact sales). SSO and SCIM, zero or custom data retention, on-premise storage options, 4-hour limit per meeting.
Free plan: Yes, 3 hours of transcription per month, 2-hour limit per meeting, 3 months of transcript storage, no video storage. Free trial: 14-day free trial of the Business plan.
What it does well
- Records Zoom, Google Meet and Teams with a bot or bot-free
- AI summaries, AI Chat and search across meetings
- AI agents and workflows on Pro and above
- Team spaces, team analytics and recording consent notifications on Business
- Public API and MCP server
Limits to know
- The free plan covers only 3 hours of transcription a month and stores no video.
- Pro is capped at 20 hours of transcription a month, with extra hours billed at $0.50 each.
- Recordings are limited to 2 hours per meeting on Basic and Pro, 3 hours on Business and 4 hours on Enterprise.
Works with: Google Calendar and Outlook. Zoom, Google Meet and Microsoft Teams. CRMs: Salesforce, HubSpot, Pipedrive, Zoho CRM and Attio. Also Slack, Notion, Asana, Confluence, Google Drive, Zapier, Make and n8n. Unlimited integrations on Pro and above
Languages: Transcription in 100+ languages with automatic language detection
Security: SOC 2 Type II, HIPAA and GDPR (CCPA also mentioned). States customer data is not used to train external models. EU and US data residency. SSO and SCIM on Enterprise
Good to know: MeetGeek lists 30% off for startups, non-profits and education. The yearly toggle says you save up to 40%
About these prices: The pricing page cards show the monthly-billing prices ($15.99 and $27). The annual prices ($9.99 and $17) appear in the page's price calculator and in the FAQ of MeetGeek's own comparison page (facts last verified August 5, 2026)
Try MeetGeekRead our MeetGeek profile
Sources: meetgeek.ai/pricing, meetgeek.ai/comparison/meetgeek-vs-zoommate, support.meetgeek.ai/en/articles/8979527-choosing-subscriptio
Otter.ai
Best for: Teams that want meeting transcripts, summaries and AI Chat at a low entry price, with admin controls on higher tiers.
Otter joins Zoom, Microsoft Teams and Google Meet calls to transcribe them, write AI summaries and answer questions through AI Chat. Paid plans add more minutes, longer conversations, advanced meeting templates and Salesforce and HubSpot sync. Enterprise adds the Otter Sales Notetaker, SSO, SCIM, API access and an optional HIPAA add-on.
Pricing
- Basic: Free. Free forever. 300 transcription minutes per user per month, 30 minutes per conversation, 3 lifetime file imports, 20 AI Chat queries per month, 25 most recent conversations kept.
- Pro: $8.33 per user per month, billed annually; $16.99 per user per month, billed monthly. 1,200 minutes per user per month, 90 minutes per conversation, 10 file imports per month, 50 AI Chat queries. A lower promotional Pro price on the page is valid only with an India-issued credit card.
- Business: $19.99 per user per month, billed annually; $30 per user per month, billed monthly. Unlimited meeting transcription, 4 hours per conversation, 200 AI Chat queries, admin activity logs and usage analytics. The page also showed a monthly offer of $24, described as 20% off for 3 months.
- Enterprise: Contact sales (schedule a demo). Unlimited custom AI workflows, Otter Sales Notetaker, custom CRM and dialer integrations, SSO and SCIM (minimum 100-user license), domain capture, API and webhooks. HIPAA available as an add-on.
Free plan: Yes, 300 minutes per user per month, 30 minutes per conversation, 3 lifetime imports, 20 AI Chat queries a month, only the 25 most recent conversations kept in history.
What it does well
- Live transcription and AI summaries for Zoom, Teams and Google Meet
- AI Chat to ask questions about meetings
- Advanced meeting templates and AI workflows on Pro and above
- Salesforce and HubSpot sync with per-plan user limits
- Otter Sales Notetaker and API on Enterprise
Limits to know
- The free plan stops at 300 minutes a month and cuts each conversation off at 30 minutes.
- Pro caps transcription at 1,200 minutes a month and 90 minutes per conversation.
- CRM sync is limited to 1 user on Pro and 5 users on Business, and SSO and SCIM need a minimum 100-user license.
Works with: Zoom, Microsoft Teams and Google Meet on all plans. Salesforce and HubSpot sync on Pro and above (1 user on Pro, 5 on Business, unlimited on Enterprise). Zapier on Pro and above. Dropbox sync. API and webhooks on Enterprise
Languages: English, Spanish, French, German, Japanese and Chinese
Security: Otter has announced completing a SOC 2 Type II audit. TLS and AES-256 encryption on all plans. HIPAA available as an Enterprise add-on. SSO and SCIM on Enterprise
Good to know: 20% student and teacher discount on Pro with a .edu email
Used by 3.7% of people in our benchmark.
Sources: otter.ai/pricing, otter.ai/blog/otter-vs-fathom-which-ai-meeting-tool-is-bette, otter.ai/blog/otter-ai-achieves-soc-2-type-ii-attestation-re
Read AI
Best for: Teams that want meeting summaries plus engagement metrics and coaching across Zoom, Google Meet and Teams.
Read AI joins meetings on Zoom, Google Meet and Microsoft Teams to produce transcripts, meeting reports and live notes. It adds a meeting coach with meeting metrics and an Ask Read search across meetings. Paid plans remove the meeting limit and add integrations and team workspaces, and Enterprise+ adds SSO, SCIM, retention policies and HIPAA support.
Pricing
- Free: $0. Always free, no credit card required. 5 transcripts, 5 meeting reports and 5 live-note sessions per month. Meetings up to 1 hour. No uploads.
- Pro: $15 per user per month, billed annually; $19.75 per user per month, billed monthly. Unlimited transcripts, reports and live notes. Meetings up to 4 hours. 100 upload minutes per month. Premium integrations and team workspace.
- Enterprise: $22.50 per user per month, billed annually; $29.75 per user per month, billed monthly. Marked Most Popular. Adds audio and video playback, 200 upload minutes per month and priority support.
- Enterprise+: $29.75 per user per month, billed annually; $39.75 per user per month, billed monthly. Requires 5+ licenses, bought through sales. Meetings up to 8 hours, 300 upload minutes per month, SAML SSO, SCIM, domain capture, data retention policy and HIPAA support.
Free plan: Yes, 5 meetings a month (transcripts, reports and live notes), 1-hour meeting limit, no audio or video uploads.
What it does well
- Transcripts, meeting reports and live notes
- Meeting coach and meeting metrics
- Ask Read search across meetings, with Claude and GPT access on paid plans
- Apps for Windows, macOS, iOS and Android, plus a web extension
- Premium integrations on Pro and above
Limits to know
- The free plan covers only 5 meetings a month and stops at 1 hour per meeting.
- Pro does not include audio or video playback; playback starts at the Enterprise tier.
- SSO, SCIM, custom retention and HIPAA support need Enterprise+, which requires at least 5 licenses.
Works with: Zoom, Google Meet and Microsoft Teams. Salesforce and HubSpot on Pro and above. Slack, Notion, Asana, Jira, Confluence, Zapier and webhooks
Languages: 20+ languages supported; meeting reports in 16+ languages
Security: SOC 2 Type 2 and GDPR, per Read's help center. Data encrypted in transit (TLS 1.2) and at rest (AES-256), stored in AWS us-east-1 in the US. Users are opted out of model training by default. A HIPAA BAA is offered only on annual Enterprise+ plans
Good to know: Read's premium features are included with some Zoom One Pro, Business or Business Plus subscriptions through Zoom Essential Apps
Visit Read AIRead our Read AI profile
Sources: read.ai/plans-pricing, support.read.ai/hc/en-us/articles/22307341312275-What-are-th, support.read.ai/hc/en-us/articles/25702259763091-Security-Pr
tl;dv
Best for: Teams, especially in Europe, that want unlimited free recordings, EU data hosting and AI search across many meetings.
tl;dv records and transcribes Zoom, Google Meet and Microsoft Teams meetings and writes AI notes for each one, and it says no bot is required. Users can ask questions across many meetings and send notes and outcomes to tools such as HubSpot, Slack and Notion. Higher plans add multi-language meetings, custom vocabulary, coaching playbooks and voice identification.
Pricing
- Free: $0. Free forever. Unlimited recordings and transcripts. AI notes for 10 meetings, 10 AI prompts, 5 uploads, 3-month retention.
- Pro: $18 per seat per month, billed annually; $29 per seat per month, billed monthly. Unlimited AI notes, uploads and storage. CRM sync, follow-up email drafts, API, webhooks and MCP server.
- Business: $29 per seat per month, billed annually; $39 per seat per month, billed monthly. Multi-language meetings, custom vocabulary, unlimited multi-meeting Ask AI, playbooks and AI coaching, voice identification.
- Enterprise: Custom (contact sales). SCIM, custom SSO, privately hosted AI and activity logs. Usage-based pricing available instead of per-seat pricing.
Free plan: Yes, unlimited recordings and transcripts. Full AI notes for the first 10 meetings (then only the first 10 minutes of each meeting), 10 AI prompts, 5 uploads, recordings kept 3 months. tl;dv's help center says these limits are for the life of the account and do not renew monthly.
What it does well
- Records Zoom, Google Meet and Teams, with auto-recording on iOS and Android
- Transcription in 30+ languages
- Ask AI across multiple meetings
- CRM sync and follow-up email drafts on Pro and above
- Playbooks, AI coaching and voice identification on Business
Limits to know
- Free AI notes cover only 10 meetings, and tl;dv's help center says free limits do not reset each month.
- Free recordings are kept for 3 months before deletion.
- Recordings and uploads are capped at 3 hours on every plan unless you ask tl;dv to raise the limit.
Works with: Zoom, Google Meet and Microsoft Teams. Email and calendar integrations on Free. CRM sync on Pro and above, with HubSpot named on the homepage. Slack and Notion. tl;dv cites 5,000+ app integrations. API, webhooks and MCP server on Pro and above
Languages: Transcription in 30+ languages
Security: SOC 2 and GDPR compliant, data hosted and stored in the EU, AES-256 encryption, per tl;dv. Says recordings and transcripts are never used to train AI. Privately hosted AI on Enterprise
Good to know: tl;dv's blog says euro prices match the dollar figures
About these prices: tl;dv's pricing page (https://tldv.io/app/pricing/) did not render for our fetch, so prices come from tl;dv's own blog posts dated July 27 and August 11, 2026. A third-party tracker reports a plan change on September 21, 2026 (see notes). Confirm on the live page before publishing
Sources: tldv.io, tldv.io/blog/tldv-honest-review, tldv.io/blog/tldv-vs-meetgeek, intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-prici, intercom.help/tldv/en/articles/8919450-what-are-the-limits-o, tldv.io/app/pricing
Zoom Workplace AI (AI Companion)
Best for: Teams that already pay for Zoom Workplace and want meeting summaries without adding another vendor.
Zoom builds meeting summaries, transcription and AI note-taking into Zoom Workplace, and eligible paid plans include these core AI features at no additional cost. Its My Notes feature captures notes from Zoom, Microsoft Teams, Google Meet and in-person conversations. Since June 2026 Zoom also sells ZoomMate, an add-on with AI credits for agentic search, workflows and follow-up tasks.
Pricing
- Zoom Workplace Basic: Free. Meeting summaries for 3 hosted meetings a month, 3 My Notes uses a month, 20 AI queries a month, 40 minutes per meeting, 100 participants.
- Zoom Workplace Pro: $15.99 per user per month, billed monthly. Zoom's AI pages list paid Workplace plans as 'starting at $14.16/user/month' without a billing period. Core AI features such as meeting summaries are included at no additional cost. Up to 30 hours per meeting, 10 GB cloud recording storage per license.
- My Notes standalone: Starting at $8.33 per user per month (billing period not stated). Standalone AI note-taking plan.
- ZoomMate (add-on): Starting at $20 per user per month with included AI credits (billing period not stated). 2,200 AI credits per user per month; some advanced capabilities are metered. Launched June 1, 2026 for online and direct customers in North America, with other regions to follow.
Free plan: Yes, zoom Workplace Basic: meeting summaries for 3 hosted meetings and 3 My Notes uses a month, 20 AI queries a month, 40-minute meetings.
What it does well
- Meeting summaries and transcription built into Zoom Workplace
- My Notes: notes from Zoom, Teams, Google Meet and in-person conversations, which Zoom says needs no bot
- Ask questions during a meeting to catch up on what you missed
- Zoom Tasks to surface and track action items
- ZoomMate add-on for agentic search, workflows and document creation
Limits to know
- The free Basic plan allows AI summaries for only 3 hosted meetings a month and caps meetings at 40 minutes.
- ZoomMate is a separate add-on starting at $20 per user per month, and some of its features use metered AI credits.
- My Notes supports 9 languages, fewer than the 30+ languages Zoom lists for meeting summaries.
Works with: Built into Zoom Meetings and Zoom Workplace. My Notes works with Microsoft Teams, Google Meet and other third-party meeting platforms. ZoomMate connects to third-party apps, for example to update Salesforce
Languages: Meeting summaries in over 30 languages; My Notes in 9 languages
Security: Zoom says it does not use customer audio, video, chat, screen sharing, attachments or other communications-like content to train Zoom's or third-party AI models. A visible indicator appears in Zoom meetings when transcription is on
About these prices: Zoom's main pricing page (zoom.us/pricing) could not be fetched. Prices come from Zoom product pages and its June 1, 2026 newsroom post. The $14.16, $8.33 and $20 figures are shown without a billing period
Visit Zoom Workplace AI (AI Companion)
Sources: zoom.com/en/products/ai-assistant, zoom.com/en/products/ai-assistant/features/ai-note-taking, zoom.com/en/compare/zoom-vs-other-ai-tools, news.zoom.com/zoom-launches-zoommate, zoom.com/en/blog/zoom-ai-companion-zoommate/?cms_guid=false, zoom.com/en/blog/what-is-zoommate
How to choose
- Get consent before you record. US federal law allows recording when one party consents, but states including California, Florida, Illinois, Pennsylvania and Washington can require consent from everyone on the call. Announce recordings and turn on any consent notice your tool offers.
- Check how long recordings are kept. tl;dv keeps free recordings for 3 months, and MeetGeek Basic and Claap Basic store transcripts or content for 3 months, while custom retention rules usually sit on enterprise tiers. If GDPR applies to you, the European Commission says personal data must be stored for the shortest time possible.
- Match minute and length caps to your meeting load. Otter's free plan allows 300 minutes a month and 30 minutes per conversation, Read AI's free plan covers 5 meetings a month, and MeetGeek Pro includes 20 hours a month. Per-meeting limits also apply on paid plans, for example 2 hours on Fireflies Pro and 3 hours on every tl;dv plan.
- If your team sells, check CRM sync by plan and by seat. Claap lists CRM integrations only on Business and Enterprise, Otter limits Salesforce and HubSpot sync to 1 user on Pro and 5 on Business, and Fathom's free plan syncs to HubSpot, Salesforce or Close for up to 3 users per email domain.
- Check what you already pay for. Zoom says eligible paid Zoom Workplace plans include core AI features such as meeting summaries at no additional cost. In Microsoft Teams, intelligent recap needs a Teams Premium or Microsoft Copilot license on top of a Teams license, and it is unavailable when transcription is turned off.
- Ask how meeting data is used and protected. Zoom says it does not use customer meeting content to train AI models, Microsoft says Copilot prompts and responses are not used to train foundation models, and Read AI says users are opted out of model training by default. HIPAA support often needs a top tier, for example Fireflies Enterprise, Read AI Enterprise+ or Otter's Enterprise add-on.