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• 1. 💬 Get a full plan for every prospect with Lightfield
• 2. ⚡️ Slack drops 30 AI features
• 3. 💼 Your Business Briefing
• 4. 📈 Power your chatbots and agents with Brave
• 5. ✍️ Today’s Policy Corner
• 6. 🗞️ The News Bulletin
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TOGETHER WITH LIGHTFIELD
Your rep had a great discovery call. The prospect mentioned they're evaluating two competitors, their contract renews in April, and their VP of Engineering is the real decision-maker. None of that made it into the CRM. Your rep logged "Good call. Interested. Follow up next week." Three weeks later, someone asks why the deal stalled. Nobody remembers.
Lightfield captures every call, email, and meeting and stores it as structured, queryable memory. Ask "what competitors did this prospect mention?" and get the exact quote with a timestamp. Ask "which deals have stale follow-ups?" and get a list with recommended actions. Schema-less architecture — start without a data model, evolve as you learn. Full API and MCP server. Migrate from any CRM in under an hour.
Latest in AI
Slack has announced more than 30 new capabilities for Slackbot, transforming it from a simple chatbot into a full-spectrum enterprise agent. The update, powered by Anthropic's Claude, marks the most sweeping overhaul of the workplace messaging platform since Salesforce acquired it for $27.7 billion in 2021.
Slackbot can now take meeting notes across any video provider (Zoom, Google Meet, or others), operate outside the Slack app on users' desktops, and execute tasks through third-party tools via the Model Context Protocol (MCP).
The update includes a native CRM built directly into Slack, targeting small businesses that haven't yet adopted a dedicated system. Every record will be automatically connected to Salesforce when companies are ready to scale.
Slack says the feature is on track to become the fastest-adopted product in Salesforce's 27-year history, with some employees reporting they reclaim up to 90 minutes per day and teams claiming up to 20 hours saved per week.
This release marks Slack's clearest bid to become an "agentic operating system" for the enterprise, a direct challenge to Microsoft's Copilot. For business leaders, the native CRM and MCP integrations could simplify tool sprawl and reduce context-switching across workflows. Starting this summer, every new Salesforce customer will receive Slack automatically provisioned with AI from day one.
THE BUSINESS BRIEFING: IT & SUPPORT (powered by Upscaile)
Netwrix (a cybersecurity firm with 14,000+ customers globally) faced a scaling crisis. Support engineers juggled 18 products across 100 countries while backlog and escalations climbed. The team couldn't keep up without a massive hiring spree, risking margins and response times.
Tool used: AptEdge -- AI support intelligence that auto-summarizes tickets, surfaces similar cases, and recommends solutions from historical data.
Result: 28% faster resolution, 50% fewer escalations, capacity equivalent to 10 FTEs reclaimed. Near seven-figure annual savings by avoiding 8+ support hires.
The lesson: AI works when it feeds existing workflows, not replaces them. Netwrix integrated AptEdge directly into Salesforce—engineers got answers without changing tools or abandoning their process.
Steal this: Pull your top 20 support tickets from last month. Identify patterns: repeated questions, common blockers, and frequent escalations. Document those answers in one central doc. That's your AI training foundation before you buy a tool.
TOGETHER WITH BRAVE
Stop hallucinations. Power your chatbots and agents with real-time data from the Brave Search API:
Select a plan.
Make your first call.
Specialized endpoints: Web search, LLM Context, and more
Independent: 40-billion page index, no Google scraping
Affordable: $5 per 1,000 calls, $5 in free monthly credits
Any project: RAG pipelines, Claude MCP, OpenClaw and more
THE POLICY CORNER
Singapore's Infocomm Media Development Authority released the Model AI Governance Framework for Agentic AI, establishing technical and non-technical requirements for organizations deploying AI agents that can take actions autonomously. The framework applies to any organization operating in or through Singapore that uses AI agents capable of making decisions, updating databases, or executing transactions. It requires human approval checkpoints, access controls, baseline testing, and transparency measures for agentic systems.
Deadline: In effect now. Framework is advisory but expected to inform future enforcement standards.
Your move: Whether or not you operate in Singapore, this framework offers a practical blueprint for governing AI agents. Download it at imda.gov.sg and use it to audit any AI tools with autonomous decision-making, database write access, or payment authority. Expect similar requirements to spread globally.
AI News
📱 Samsung Galaxy S26 adds natural language AI photo editing: New Photo Assist feature lets users describe any change they want to images, though guardrails block harmful prompts like "dead body" and "fire." FULL STORY
🏢 Oracle cuts thousands of jobs from AI infrastructure spending pressure: The software maker is trimming headcount as its stock drops 25% this year, while $455B in contracted AI obligations from its OpenAI deal weighs on cash flow. FULL STORY
🎓 Penn professor replicates master's course in 12 hours using Claude: Economist Jesús Fernández-Villaverde says AI designed his syllabus, curated readings, and answered questions at a level exceeding "the 90th percentile of real professors." FULL STORY
🔗 IBM says 90% of enterprise data is unstructured and blocking agentic AI adoption: New research finds only 26% of Chief Data Officers are confident their data can support AI-enabled revenue streams, despite 81% having integrated data strategies. FULL STORY
Trending AI Tools (The Full 2026 Tool Stack PDF Included Here)
A curated look at the AI tools quietly transforming how teams work.
ElevenLabs — The world's most realistic AI voice generator, with 98% transcription accuracy
ToneShift is an AI platform for cloning voices, separating music, and transforming audio
AI Textraction is an AI text parser for extracting custom entities from unstructured data
⚡️ Looking for the exact AI tools our team uses to run The AI Report?
We just launched the 2026 AI Tool Stack…
The Money: Space and grid, betting on AI's physics problem
Two infrastructure deals this week totaled $195M and signal where capital sees AI's next constraint: not models, but the physical reality of powering them. As terrestrial data centers face multi-year grid waits and energy bottlenecks, investors are backing solutions that sidestep Earth's limitations entirely, or rewire how facilities connect to it.
Deals to know:
Starcloud (Series A, $170M) – Orbital data centers launching on SpaceX. First GPU in orbit Nov 2025; targeting $0.05/kWh if Starship launch costs hit $500/kg. Investors: Benchmark, EQT Ventures
Emerald AI (Strategic Round, $25M) – Grid flexibility software for AI factories. Cuts interconnection wait times by offering peak-demand response; first commercial deployment with Nvidia's 96MW Virginia facility. Investors: Energy Impact Partners (lead), NVentures, Eaton, GE Vernova, Siemens
Signal: Smart money betting compute's real ceiling isn't chips, it's watts and grid access. Infrastructure players solving energy constraints will command premium multiples as data centers race toward 25% of U.S. power supply by 2036.
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Until next time, Arturo and Liam.
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