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Churn360

AI-powered platform for SaaS firms to enhance customer retention and minimize churn.

Customer Support
Data
Subscription
Churn360 is an AI-powered Customer Success platform tailored for SaaS businesses. Its primary goal is to forecast customer health, mitigate churn, and boost both retention and revenue. The platform provides a comprehensive view of customer interactions, enabling effective segmentation, automated plays, and detailed tracking of the customer journey. Key features include health scoring, campaign management, push notifications, and a dedicated workspace for customer success teams.
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Data
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Mindpip

AI-driven customer support solution designed to improve user experience and lower operational costs.

Customer Support
Chatbots
Subscription
Mindpip is an intelligent customer support solution that leverages AI technology to enhance user interactions, minimize response times, and lower support expenses. With its rapid AI chatbots, Mindpip delivers tailored experiences, easy customization options, insightful analytics, smooth integrations, and support for multiple languages worldwide. By merging the capabilities of human and AI agents, Mindpip ensures efficient and personalized service for customers.
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Chatbots
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Mindlake AI

AI-driven support for e-commerce, streamlining conversations and automating ticket management.

Customer Support
Other
Subscription
Mindlake AI is a comprehensive solution designed to enhance customer support for e-commerce businesses by seamlessly organizing conversations, documents, and tasks across various communication platforms. Founded in 2021, Mindlake leverages advanced AI technology to manage email tickets, learn from past interactions, and integrate effortlessly with popular e-commerce tools such as Gmail and Zendesk. Its intelligent support agent automatically processes customer inquiries, ensuring efficient ticket management while drawing insights from historical data. This integration not only boosts productivity but also enhances the overall customer experience.
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Other
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Feedbase

AI-driven customer feedback widget for seamless website integration.

Customer Support
Data
Subscription
Founded in 2021, Feedbase is a versatile customer feedback widget designed for effortless website integration via a single script. It empowers users to gather insights through a user-friendly dashboard that employs AI to analyze customer feedback. With its straightforward and minimalistic design, Feedbase ensures a seamless experience for both website owners and their customers.
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Data
Subscription
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Frequentli

AI-driven customer support solution that swiftly addresses product questions and automatically creates FAQs.

Customer Support
Chatbots
Subscription
Frequentli is an innovative customer support solution that utilizes artificial intelligence to provide immediate responses to product inquiries from website visitors, enhancing conversion rates. It can automatically generate frequently asked questions (FAQs) in mere seconds by analyzing a website URL or relevant documentation. The AI-enhanced FAQ widget not only delivers prompt answers to users but also offers valuable insights into obstacles that may hinder conversions.
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Chatbots
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Zetabot

AI chatbot for customer service, enhancing efficiency and cutting costs.

Customer Support
Chatbots
Subscription
Zetabot is an innovative AI chatbot tailored for enhancing customer support processes. Established in 2020, it aims to transform business operations and achieve cost savings of up to 60%. By learning from ongoing customer interactions, Zetabot ensures round-the-clock service while automating routine tasks, allowing businesses to focus on more complex issues.
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Chatbots
Subscription
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Inline Help

AI-driven self-service tool for in-app support and efficient problem-solving.

Customer Support
Chatbots
Subscription
Inline Help stands as a pioneering AI-centric self-service platform designed to integrate your knowledge repository with an in-app assistant. This innovative solution provides immediate support by delivering real-time insights, interactive tooltips, a responsive chatbot, efficient ticket handling, and a robust search capability, all contained within a single widget. With its AI-enhanced knowledge base, Inline Help seeks to transform customer support by simplifying issue resolution and significantly improving user interactions.
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Chatbots
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Octocom

AI-driven customer support for e-commerce, automating replies and increasing sales.

Customer Support
Other
Subscription
Founded in 2021, Octocom delivers an AI-centric customer support platform tailored for small to medium-sized e-commerce businesses. It offers rapid response times, personalized recommendations, seamless product comparisons, and efficient cross-selling and upselling through its omnichannel AI agents. Octocom is designed to improve customer interactions, elevate sales performance, and streamline customer support processes.
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Other
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DOO

DOO provides AI-driven customer support solutions with automation and personalized interactions across multiple channels.

Customer Support
Other
Subscription
Founded in 2021, DOO specializes in AI-powered customer service solutions that streamline the hiring of AI assistants. This technology enhances team collaboration and communication, leading to improved workplace efficiency. With its customer service software, DOO ensures round-the-clock support through automation, which not only lightens the workload but also tailors responses to individual customer needs, ultimately improving the overall customer experience.
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Other
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Akira

Comprehensive solution for managing guest feedback, reputation, and listings.

Customer Support
Prosumer
Subscription
Akira serves as a comprehensive platform that integrates guest feedback, oversees online reputation, and enhances listing management for multi-unit brands. Established in 2019 or earlier, it empowers businesses to evaluate guest experiences, pinpoint potential risks, and elevate customer satisfaction. Through tools such as surveys, feedback consolidation, review oversight, and data analytics, Akira enables informed decision-making to drive improvements.
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Prosumer
Subscription
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Unthread

Unthread enhances Slack support with AI, managing conversations and prioritizing requests effectively.

Customer Support
Other
Subscription
Unthread empowers businesses to enhance their customer support through Slack. This innovative tool automatically monitors incoming conversations, organizes and prioritizes them, and can create or suggest responses using AI technology. Unthread acts as a centralized inbox for Slack, transforming support inquiries into prioritized tickets complete with assignments and service level agreements (SLAs). Additionally, it offers features like a shared email inbox and real-time in-app chat support, ensuring a comprehensive communication platform for customer service.
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Other
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ChatIQ AI

AI-driven ticketing solution for customer support, featuring ChatGPT integration and a comprehensive knowledge base.

Customer Support
Chatbots
Subscription
ChatIQ AI combines ChatGPT technology with an AI knowledge base to deliver an efficient ticketing system for customer support. Launched in 2021, it ensures immediate customer satisfaction through a seamlessly integrated automated ticketing solution. The platform utilizes your data to create an AI-powered workspace, streamlining ticket management and enabling accurate and reliable support even during off-hours. ChatIQ AI intelligently prioritizes incoming tickets, generates responses, and processes requests in real time. Additionally, it provides in-depth analytics to evaluate customer service effectiveness while maintaining a commitment to secure and dependable AI interactions with guaranteed uptime.
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Chatbots
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Adereso AI

Adereso AI: A generative AI suite for automating customer interactions and scaling business operations.

Customer Support
Other
Subscription
Adereso AI provides a comprehensive suite of generative AI tools aimed at streamlining and enhancing customer interactions, enabling businesses to efficiently scale their operations. Key offerings include Adereso Desk for centralized communication, Adereso Studio for developing AI agents, Adereso VoC for analyzing customer sentiment, Adereso Experience for conducting post-service surveys, Adereso Engage for mass messaging via WhatsApp, and Adereso GPT for a customizable GPT assistant. This platform supports automation in customer support, lead qualification, spam filtering, and managing outbound WhatsApp campaigns, making it a versatile solution for modern businesses.
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Other
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Whelp

AI-driven customer service automation tool tailored for SMEs.

Customer Support
Other
Subscription
Whelp is an AI-driven tool that automates customer service across multiple channels, specifically designed for small and medium enterprises. This platform facilitates uninterrupted customer support around the clock without the need for human agents. By integrating with advanced technologies like ChatGPT, Google AI, and Amazon Lex, Whelp enhances its operational efficiency. It features a unified inbox that consolidates customer interactions via Voice, Email, Live Chat, SMS, and WhatsApp, effectively optimizing communication through its integrated CRM system.
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Other
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Wallu

Automated Discord bot for AI-driven customer support and FAQs.

Customer Support
Chatbots
Subscription
Wallu is an innovative AI chatbot for Discord, specifically crafted to streamline customer support and handle frequently asked questions (FAQs) on Discord servers. This versatile bot can comprehend and communicate in more than 50 languages, leveraging information from documents, websites, and historical chat data. Wallu seamlessly fits into your current support operations without the need for special commands or @mentions, delivering immediate and tailored assistance around the clock.
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Chatbots
Subscription
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Typewise

AI-driven customer service platform enhancing efficiency and satisfaction.

Customer Support
Other
Enterprise Custom
Typewise delivers a robust AI customer service solution tailored for enterprises, focusing on elevating customer satisfaction and streamlining operations. This platform features AI communication assistants that enhance customer interactions, minimize response times, and drive engagement, ultimately leading to increased revenue. Notable functionalities include AI Agents for independent case management, AI Assistants to support human representatives, and an Insights Hub that provides analytics powered by AI to inform decision-making.
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Other
Enterprise Custom
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Solidroad

AI-driven conversation simulator for enhancing sales and customer service training.

Sales
Chatbots
Subscription
Solidroad is an innovative AI conversation simulator aimed at boosting the effectiveness of sales and customer service teams. This platform enables sales professionals to refine their pitches through practice sessions that offer personalized feedback, thereby sharpening their sales techniques. Additionally, Solidroad features AI-powered quality assurance, monitoring every customer interaction to enhance customer satisfaction (CSAT) while keeping costs down. It crafts customized training simulations for human agents and provides actionable insights for optimizing AI performance. With Solidroad, organizations can elevate their training standards and operational efficiency.
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Chatbots
Subscription
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QueryPal

AI chat assistant for Slack and Teams that streamlines support ticket deflection.

Customer Support
Chatbots
Subscription
QueryPal serves as an AI chat assistant designed for Slack and Teams, effectively automating the deflection of support tickets by providing answers drawn from your company's data sources like Google Drive, Notion, Jira, Confluence, and others. It not only facilitates real-time communication but also generates automated reports, improving overall efficiency. This tool is ideal for enhancing customer support interactions while minimizing ticket volume.
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Chatbots
Subscription
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Content Guru

Provider of cloud CX and contact center solutions with AI-driven customer communication technologies.

Customer Support
Other
Contact for Pricing
Content Guru stands out as a premier global provider of enterprise cloud Customer Experience (CX) and contact center solutions, focusing on AI-enhanced customer communication. Their signature offerings, storm® CX and brain® AI, are recognized for exceptional availability, scalability, and high customer satisfaction through integrated omni-channel and omni-data communication strategies. Catering to diverse sectors such as financial services, healthcare, and government, Content Guru empowers organizations to elevate customer satisfaction, execute vital communications, and swiftly adapt to fluctuating contact needs.
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Other
Contact for Pricing
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AI Desk

Automated customer support platform powered by AI, offering round-the-clock assistance.

Customer Support
Chatbots
Subscription
AI Desk is an advanced customer service platform utilizing artificial intelligence to deliver automated support to users around the clock. The AI-driven chatbot, trained on specific business data, enables it to engage with website visitors 24/7, helping to reduce support costs while enhancing sales opportunities. Key features include real-time chat functionality, support for multiple languages, mobile-friendly design, and smooth integration with existing systems.
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Chatbots
Subscription
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