AI Adoption in Software and Tech 2026: Benchmark of 1,544 Professionals

How 1,544 people in software and tech use AI at work: how far along they are, what holds them back, the tools they use and what leaders do differently.

The AI Report benchmark · 1,544 people · Updated November 2, 2026

AI in software and tech: 22% are leaders: AI rolled out to their team or company (All respondents: 14%).

We asked 1,544 people who work in software and tech how they use AI at work. They answered The AI Report’s Where You Stand benchmark between July 20, 2026 and November 2, 2026. Here is how far along they are, what holds them back, what they want from AI next and which tools the most advanced teams use, compared with all 14,452 people in the benchmark.

54%
are still early: just exploring or testing a few tools
All respondents: 63%
22%
are leaders: AI is rolled out to their team or used across their company
All respondents: 14%
32%
say their biggest blocker is the skills gap
All respondents: 30%
39%
want AI to help them save time in the next 90 days
All respondents: 40%

Key findings

  • People in software and tech are further along than everyone else in the benchmark. 22% are leaders, against 14% of all respondents, and 54% are still early.
  • The biggest blocker is the skills gap (32%), followed by picking the right tools (26%). More people here name keeping up with how fast AI moves: 8% against 5% across the benchmark.
  • Their top goal is to save time (39%). More of them than average want to build an AI product: 13% against 9%.
  • Claude is the most used AI tool (83% of those who named a tool), then ChatGPT (75%) and Gemini (48%). Cursor stands out: 6% use it, against 2% of all respondents.
  • Leaders lean on Claude. 89% of leaders use it, against 78% of those still early.

How far along people in software and tech are with AI

The largest share of people in software and tech say they are “just exploring” (30%). 13% say AI is used across their company and 9% are rolling it out to their team.

Software and tech
All respondents
  • Just exploring
  • Testing a few tools
  • Using 1 to 3 tools for real
  • Rolling out to their team
  • Used across the company
  • Helping others with AI

What holds people in software and tech back

We asked for the single biggest blocker. Skills gap leads at 32%. If that is you too: join the free live Claude session.

Skills gap
32%all 30%
Picking the right tools
26%all 32%
No time
16%all 15%
AI moves too fast to keep up
8%all 5%
Budget
7%all 6%
Results they can't trust
5%all 6%
Security or legal concerns
3%all 3%
Getting the team on board
2%all 2%
Tools didn't stick
1%all 2%
  • Software and tech
  • All respondents

What they want from AI in the next 90 days

39% want to save time, 28% want to build their AI skills and 13% want to build an AI product.

Save time
39%all 40%
Build AI skills
28%all 28%
Build an AI product
13%all 9%
Grow revenue
11%all 14%
Ship faster
4%all 2%
Make better decisions
4%all 5%
Cut costs
2%all 2%
  • Software and tech
  • All respondents

The AI tools people in software and tech use

People named 3.9 AI tools each on average. These are the 12 most used, as a share of the 1,462 people here who named at least one. Compare any of them in our AI tool database.

Claude
83%all 69%
ChatGPT
75%all 79%
48%all 47%
Microsoft Copilot
23%all 12%
17%all 16%
Canva
16%all 24%
Salesforce
12%all 6%
11%all 16%
8%all 5%
8%all 4%
Figma
7%all 2%
Power BI
7%all 7%
  • Software and tech
  • All respondents

What the leaders use differently

Leaders are the 337 people in software and tech whose AI is rolled out to their team or used across their company. They named 4.2 tools each, against 3.7 for the 835 who are still early. These are the clearest differences.

ToolLeadersEarlyGap
Claude89%78%+11 pts
Microsoft Copilot27%20%+7 pts
Perplexity20%15%+6 pts
HubSpot11%6%+5 pts
Cursor9%5%+4 pts
Figma9%5%+4 pts
  • Share of each group who use the tool. Leaders: 325 people, early: 772 people.

Where they use AI at work

Writing comes first (63%), then personal productivity (63%) and research (53%). People could pick several areas.

63%all 69%
53%all 54%
43%all 21%
38%all 32%
Operations
33%all 24%
31%all 34%
Product
30%all 19%
27%all 22%
18%all 21%
  • Software and tech
  • All respondents
  • Asked July 20 to August 31, 2026: 830 answers.

Budget for a first AI project

43% are not sure yet. The most common amount named is under $500 (30%).

Under $500
30%all 37%
$500 to $5K
9%all 12%
$5K to $25K
11%all 6%
$25K to $100K
4%all 3%
$100K+
3%all 2%
Not sure yet
43%all 40%
  • Software and tech
  • All respondents
  • Asked from September 1, 2026: 716 answers.

Who answered

52% decide, recommend or have a say in what their company buys.

Company size

Just me
32%all 35%
2 to 10
11%all 16%
11 to 50
11%all 10%
51 to 200
10%all 11%
201 to 1,000
10%all 9%
1,001 to 5,000
9%all 7%
5,000+
16%all 13%
  • Software and tech
  • All respondents

Role

Executives and founders
24%all 23%
Directors
16%all 17%
Managers and team leads
19%all 21%
Individual contributors
26%all 22%
Consultants and advisors
11%all 13%
Students and career switchers
3%all 4%
  • Software and tech
  • All respondents

Say in what their company buys

Not involved
30%all 27%
Decide what to buy
20%all 27%
Recommend what to buy
18%all 14%
Buy just for themselves
18%all 20%
Have some say
14%all 12%
  • Software and tech
  • All respondents

What leaders told The AI Report podcast

“You understand that you are now delegating your work to AI. It's not another tool.”

Roy Mann, Co-founder at monday.com. Most of the shift is mental. A developer on Roy's team was frightened when an agent began shipping UI fixes faster than he could read the requests. A week later he was happy, because he had stopped competing with the agent and started operating it. Treat AI as work you delegate, not as a better search box. Watch or read the episode.

Aaron Mitchell Finegold, Head of Product Marketing at Adobe. Hold a monthly AI demo day. Aaron's team at Adobe sets aside two hours a month for people to show something they built with AI, with leadership on the call. It costs little time, but the recognition gives people a reason to keep learning the latest tools and actually try them. Watch or read the episode.

Jake George and Joe Jepsen, AI agent builders at Agentic Brain. Don't ask AI to do the selling. Use it to coach your sellers. A sales trainer can listen to about four 15-minute calls an hour. An agent that scores every recorded call against your own rules, covering what reps must say, must say when relevant and must not say, lets a trainer review around 20 calls in an hour and coach on the exact steps each rep keeps missing. Watch or read the episode.

Next steps

The AI Report benchmark

How do you compare?

Answer the same nine quick questions as these 14,452 people. See which of five AI types you are, how you compare with readers like you, and get a free 30-day AI roadmap by email.

Free. You also get The AI Report, the five-minute AI briefing, every weekday. Unsubscribe anytime.

Compare with other groups

The full benchmark: AI at Work Benchmark 2026, with every industry, role and company size side by side.

By industry: Professional services, Healthcare, Education, Marketing and media, Manufacturing, Nonprofits and government, Financial services, Retail and e-commerce, Real estate, Legal.

By role: Executives and founders, Directors, Managers and team leads, Individual contributors, Consultants and advisors, Students and career switchers.

By company size: Solo professionals, Small businesses (2 to 50), Mid-size companies (51 to 1,000), Large enterprises (1,001+).

About this data

These numbers come from The AI Report’s Where You Stand benchmark. Between July 20, 2026 and November 2, 2026, 14,452 people completed it. This page covers the 1,544 who said they work in software and tech.

  • Answers are self-reported. People chose their own industry, role, company size and stage.
  • “Early” means just exploring or testing a few tools. “Leaders” means AI is rolled out to their team or used across their company.
  • People could pick more than one tool, so tool shares add up to more than 100%. Tool shares are out of the 1,462 people here who named at least one tool.
  • Where people use AI was asked from July 20 to August 31, 2026 (830 answers here).
  • Budget was asked from September 1, 2026 (716 answers here).
  • Percentages are rounded to whole numbers.
  • We never publish individual answers. A group only gets a page with 100 or more people, and we only compare groups of 30 or more.
  • People who take an AI newsletter's quiz are more interested in AI than the average worker, so read these numbers as a benchmark of people actively working on AI, not a national average.

Last updated November 2, 2026. To cite this page: The AI Report, AI at Work Benchmark 2026, theaireport.ai/tools/benchmark.