AI Adoption in Large Enterprises 2026: Benchmark of 2,817 People

How 2,817 people at large enterprises use AI at work: how far along they are, what holds them back, the tools they use and what leaders do differently.

The AI Report benchmark · 2,817 people · Updated November 2, 2026

AI in large enterprises: 22% are leaders: AI rolled out to their team or company (All respondents: 14%).

We asked 2,817 people who work at companies with more than 1,000 people how they use AI at work. They answered The AI Report’s Where You Stand benchmark between July 20, 2026 and November 2, 2026. Here is how far along they are, what holds them back, what they want from AI next and which tools the most advanced teams use, compared with all 14,452 people in the benchmark.

53%
are still early: just exploring or testing a few tools
All respondents: 63%
22%
are leaders: AI is rolled out to their team or used across their company
All respondents: 14%
32%
say their biggest blocker is the skills gap
All respondents: 30%
47%
want AI to help them save time in the next 90 days
All respondents: 40%

Key findings

  • People at large enterprises are further along than everyone else in the benchmark. 22% are leaders, against 14% of all respondents, and 53% are still early.
  • The biggest blocker is the skills gap (32%), followed by picking the right tools (25%). More people here name security or legal concerns: 5% against 3% across the benchmark.
  • Their top goal is to save time (47%). More of them than average want to make better decisions: 7% against 5%.
  • ChatGPT is the most used AI tool (77% of those who named a tool), then Claude (68%) and Gemini (45%). Tableau stands out: 6% use it, against 2% of all respondents.
  • Leaders lean on Claude. 76% of leaders use it, against 60% of those still early.

How far along people at large enterprises are with AI

The largest share of people at large enterprises say they are “testing a few tools” (27%). 12% say AI is used across their company and 9% are rolling it out to their team.

Large enterprises (1,001+)
All respondents
  • Just exploring
  • Testing a few tools
  • Using 1 to 3 tools for real
  • Rolling out to their team
  • Used across the company
  • Helping others with AI

What holds people at large enterprises back

We asked for the single biggest blocker. Skills gap leads at 32%. If that is you too: join the free live Claude session.

Skills gap
32%all 30%
Picking the right tools
25%all 32%
No time
19%all 15%
AI moves too fast to keep up
6%all 5%
Security or legal concerns
5%all 3%
Results they can't trust
5%all 6%
Budget
4%all 6%
Getting the team on board
2%all 2%
Tools didn't stick
1%all 2%
  • Large enterprises (1,001+)
  • All respondents

What they want from AI in the next 90 days

47% want to save time, 33% want to build their AI skills and 7% want to make better decisions.

Save time
47%all 40%
Build AI skills
33%all 28%
Make better decisions
7%all 5%
Build an AI product
6%all 9%
Grow revenue
4%all 14%
Cut costs
1%all 2%
Ship faster
1%all 2%
  • Large enterprises (1,001+)
  • All respondents

The AI tools people at large enterprises use

People named 3.3 AI tools each on average. These are the 12 most used, as a share of the 2,639 people here who named at least one. Compare any of them in our AI tool database.

ChatGPT
77%all 79%
Claude
68%all 69%
45%all 47%
Microsoft Copilot
19%all 12%
Power BI
16%all 7%
Canva
15%all 24%
14%all 16%
12%all 16%
Salesforce
11%all 6%
Tableau
6%all 2%
Figma
4%all 2%
Grok
4%all 4%
  • Large enterprises (1,001+)
  • All respondents

What the leaders use differently

Leaders are the 607 people at large enterprises whose AI is rolled out to their team or used across their company. They named 3.5 tools each, against 3.1 for the 1,496 who are still early. These are the clearest differences.

ToolLeadersEarlyGap
Claude76%60%+16 pts
Microsoft Copilot24%14%+10 pts
Power BI21%15%+5 pts
Salesforce12%9%+3 pts
ChatGPT73%78%-5 pts
  • Share of each group who use the tool. Leaders: 580 people, early: 1,381 people.

Where they use AI at work

Writing comes first (68%), then personal productivity (66%) and research (49%). People could pick several areas.

68%all 69%
49%all 54%
Operations
31%all 24%
26%all 32%
22%all 21%
18%all 21%
16%all 34%
Product
16%all 19%
13%all 22%
  • Large enterprises (1,001+)
  • All respondents
  • Asked July 20 to August 31, 2026: 1,779 answers.

Budget for a first AI project

61% are not sure yet. The most common amount named is under $500 (16%).

Under $500
16%all 37%
$500 to $5K
7%all 12%
$5K to $25K
6%all 6%
$25K to $100K
5%all 3%
$100K+
6%all 2%
Not sure yet
61%all 40%
  • Large enterprises (1,001+)
  • All respondents
  • Asked from September 1, 2026: 1,038 answers.

Who answered

37% decide, recommend or have a say in what their company buys.

Role

Executives and founders
11%all 23%
Directors
29%all 17%
Managers and team leads
33%all 21%
Individual contributors
20%all 22%
Consultants and advisors
6%all 13%
Students and career switchers
under 1%all 4%
  • Large enterprises (1,001+)
  • All respondents

Top industries

Healthcare
19%all 11%
Manufacturing
15%all 9%
Software and tech
14%all 11%
Financial services
13%all 8%
Professional services
11%all 18%
Nonprofits and government
7%all 9%
  • Large enterprises (1,001+)
  • All respondents

Say in what their company buys

Not involved
48%all 27%
Recommend what to buy
16%all 14%
Have some say
15%all 12%
Buy just for themselves
15%all 20%
Decide what to buy
6%all 27%
  • Large enterprises (1,001+)
  • All respondents

What leaders told The AI Report podcast

“If you're not talking to Ben before you're talking to your client, you're not doing your job in today's world.”

Vinay Gidwaney and Mike Sullivan, Chief Product Officer (Vinay); Co-founder and Chief Growth Officer (Mike) at OneDigital. OneDigital took one of its most talented client managers out of her role to become the full-time manager of an AI coworker called Ben, loading it with her knowledge and best practices. Eighteen months later, 1,600 benefits consultants use Ben every day, so advice to clients is consistent and consultants spend less time preparing and more time with clients. Watch or read the episode.

“You understand that you are now delegating your work to AI. It's not another tool.”

Roy Mann, Co-founder at monday.com. Most of the shift is mental. A developer on Roy's team was frightened when an agent began shipping UI fixes faster than he could read the requests. A week later he was happy, because he had stopped competing with the agent and started operating it. Treat AI as work you delegate, not as a better search box. Watch or read the episode.

“We figured that it was better to go more narrow and deep and really scale agents on what is our core process, which is recruitment.”

Denis Machuel, CEO at The Adecco Group. Adecco started with AI pilots scattered across the business, then switched to going narrow and deep: it picked its core process, recruitment, and scaled agents there first. If your pilots are spread thin, choose the one workflow that drives the business and go deep on it. Watch or read the episode.

Next steps

The AI Report benchmark

How do you compare?

Answer the same nine quick questions as these 14,452 people. See which of five AI types you are, how you compare with readers like you, and get a free 30-day AI roadmap by email.

Free. You also get The AI Report, the five-minute AI briefing, every weekday. Unsubscribe anytime.

Compare with other groups

The full benchmark: AI at Work Benchmark 2026, with every industry, role and company size side by side.

By industry: Professional services, Healthcare, Software and tech, Education, Marketing and media, Manufacturing, Nonprofits and government, Financial services, Retail and e-commerce, Real estate, Legal.

By role: Executives and founders, Directors, Managers and team leads, Individual contributors, Consultants and advisors, Students and career switchers.

By company size: Solo professionals, Small businesses (2 to 50), Mid-size companies (51 to 1,000).

About this data

These numbers come from The AI Report’s Where You Stand benchmark. Between July 20, 2026 and November 2, 2026, 14,452 people completed it. This page covers the 2,817 people who work at companies with more than 1,000 people.

  • Answers are self-reported. People chose their own industry, role, company size and stage.
  • “Early” means just exploring or testing a few tools. “Leaders” means AI is rolled out to their team or used across their company.
  • People could pick more than one tool, so tool shares add up to more than 100%. Tool shares are out of the 2,639 people here who named at least one tool.
  • Where people use AI was asked from July 20 to August 31, 2026 (1,779 answers here).
  • Budget was asked from September 1, 2026 (1,038 answers here).
  • Percentages are rounded to whole numbers.
  • We never publish individual answers. A group only gets a page with 100 or more people, and we only compare groups of 30 or more.
  • People who take an AI newsletter's quiz are more interested in AI than the average worker, so read these numbers as a benchmark of people actively working on AI, not a national average.

Last updated November 2, 2026. To cite this page: The AI Report, AI at Work Benchmark 2026, theaireport.ai/tools/benchmark.